Availability and pre-order items
All sticker and print designs in my store are permanently available. With other types of merch, such as charms and standees, availability depends on the design. If something is not available, it will be considered a preorder.
Items that are available will be shipped
within one week. If you would like to know if the items you'd like to buy are available, please let me know and I will happily check.
Items that are on demand only, or items that are preordered may take up to
2-3 months to ship.
Shipping
All orders will be shipped from Spain through our national post system,
Correos.
Once a package is deposited in the post office, I can't do anything about it, including changing its address, or adding a tracking number if it wasn't purchased. Please make sure to select the correct information during checkout, or notify me with the updated details before the order is shipped.
Economy shipping refers to "
envío ordinario" and
tracked shipping refers to "
envío certificado" as per Correos' terms.
Economy shipping does not offer a tracking number. Tracked shipping comes with a tracking number - however, it will
not work properly in some countries, such as the United States. If you would like to consult the state of your order, please let me know and I will open a case with Correos to request more information.
Packages tend to arrive...
- To Spain: in 1-10 days
- To Europe: in 5-25 days
- Everywhere else: in 10-50 days
I am not responsible for any delays that might happen due to outside circumstances (climate problems, delays due to holidays and so on) or due to the package being stuck in customs.
Returns and cancellations
I will only accept
returns if the merchandise is shipped back to me in a re-sellable state (original packaging, perfect condition) upon arrival. I will not cover the cost of return in any case. The refund will be sent as soon as the item reaches me back.
I will accept
cancellations for orders that haven't been shipped yet (available items), and for orders that haven't been manufactured yet (on demand and preorder items).
